Taking training to the next level
eMatrix AI is built on the practical application, leadership expertise and on-the-ground specialisation eMatrix has spent many years developing. Your people can now tap into all of that expertise, on demand, through eMatrix AI, our new training platform.
Every session, live, on demand
What eMatrix AI is
eMatrix AI is a platform built with AI on years of eMatrix training expertise. You bring the subject, your standards, policies and procedures, and eMatrix AI draws on our gold-standard communication method to build the training around it.
What powers it is built entirely on eMatrix's own material. Nothing behind it comes from anywhere else.
So what your people learn is your organisation's answer, not a generic one.
The expert in the room, wherever your staff are
What people really value is tapping into our knowledge and industry experience: the role plays, the back-and-forth, the Q&A. Now every new and existing staff member can always have that.
Because most learning happens on the job, that’s where practical application matters most. With eMatrix AI, staff can run simulated role plays to practise before they start, or ask the expert whenever a question comes up at any time.
Live Expert
Ask anything · on demand, any hour
A subject matter expert your people can talk to, built around your domain. Ask it a question and it coaches you through the answer, grounded entirely in vetted material for one field.
Live Expert is built for you, not sold off the shelf. eMatrix takes your subject domain and builds the expert around it, then runs it as an on demand service that is available whenever your people need it.
Call Scenarios
A live roleplay call that reacts to how your people handle itA live roleplay call that reacts to your people
A live roleplay call against an AI caller modelled on real de-identified customer conversations, one who reacts to how your people handle them rather than following a script.
When the call ends, an AI assessor scores it against your own quality framework, capability by capability, with the evidence quoted from the transcript. Hardship, complaints, family and domestic violence, or any scenario your people face, run as many times as it takes.
Bring us the subject. We'll build the training around it.
Your standards, your policies, our method. Available to every one of your people, on demand.